Delivery & Exchanges

DELIVERY

All orders placed through the site will be processed and an email confirmation will be sent within 48 hours.  Please note that may not be able to guarantee any delivery timelines prior to processing your order and informing you on our current availability.  We may not be able to ship to your country of choice, as we currently ship to a small list of countries.  Please email us to inquire about availability and shipping options.

Kindly note that most items purchased may not be currently available and therefore  will be delivered within two and four weeks from the date of placing the order.  If an item is ready to ship you will be notified via email before any shipment leaves our warehouse. Shipment delivery takes place only during business days and not on the weekends.

Please note that Stone Fine Jewelry is not responsible for any local taxes or duties imposed by the country of destination or customs clearance requirements.

EXCHANGES

Exchanges are accepted only within two weeks of purchase, and if the item is in its original condition and in its original packaging.  Stone Fine Jewelry is not responsible for shipping charges or duties incurred if a product is being sent back for exchange.  Kindly note that we reserve the right to refuse an exchange of certain items if above requirements are not met.

RETURNS

Unfortunately, no returns are accepted at this time.

 

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